Joel Mickelberg of Warminster was coming to the end of the lease on his 2020 Lexus RX350, so he returned to the dealer where he leased his two previous Lexuses, Thompson Lexus of Doylestown.
He decided to go hybrid with a 2023 Lexus RX350h, but was surprised when he picked up his vehicle in December: The car came with only one key fob. That might seem to be a minor inconvenience, but so many automatic features are tied in to user profiles, which are loaded with the key.
“You…
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