AS dealers contemplate their rapidly evolving future in new car retailing, which essentially adds up to loss of control of the front end to the OEMs, the path to their future in auto sales is right in front of them – used cars.
While dealer groups lost focus on used cars over the past 30 years with all their attention on their new car franchises, we are finding that used cars now act as the platform for the best-practice dealer groups because used cars offer four distinct…
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