Mercedes-Benz prepares the service department for EV era

Mercedes-Benz is marching into the EV era.

In the U.S., the luxury automaker expects battery-powered vehicles to account for of new-car sales by 2026 and 70 percent by the beginning of the next decade.

But first, Mercedes must prepare its retail network to service those next-generation vehicles. To do that, the brand is investing in technician training.

CCC Intelligent Solutions’ 2022 Crash Course report said there will be 100,000 technician job openings over the next decade.